How to Grow Your Business Using Text Messaging

By Editor1SYS | August 30, 2019 0 Comments

Text messaging is the way forward for any business. People find it so much easier and more convenient. They don’t want to ring up and wait for a person to answer if they have a question. They probably won’t even bother to pick up the phone and answer if you call them. So, what’s the solution to getting your customers involved? Text messaging.

It’s easy, all you have to do is make sure that you use a good business text messages system and you’ll definitely keep customers interested. You don’t even need to worry about learning something new, as most people know how to text. In order for your business to succeed, you’ll need to keep up with the times and the way to do that is through text messaging. Keep on reading to find out how it can grow your business. 

Appointments

If you are a business that has to set up appointments for your customers, then it’s important that you have a system in place that will help remind them if they have an appointment due. People have busy lives and sometimes they can forget. To stop them forgetting an important appointment, it’s a good idea to send them a quick reminder that they have one due. 

It’s not just about reminding the customer that they have an appointment due, but also this helps to give them the time to reschedule if they are suddenly unable to make it. If you send them a text the day before, then this gives them plenty of time to reschedule for a better day for them. This is an important thing and customers will appreciate you trying with them.

Coupons

If you are truly interested in making an effort with them, then you should make sure that you send them coupons via text. People love getting a good deal, so being sent a coupon to use by a certain date is a great way to get your customers involved. People love being offered discounts, flash sales etc… anything that can help them save money.

It’s also a good idea to make sure that you offer coupons for things that a customer might want. There’s no point putting things on sale if they aren’t interested. If you are not sure what to put on sale, then you can also send a text asking people to vote for things that they are interested in purchasing. This is another great way to get your customers involved.

Promotions

Once you know what your customer wants, you need to start sorting out your promotions. You can easily send all our customers a promotional text. You can send promotional texts during the holidays, at the end of a season. You can even sort out a promotional offer as a loyalty/reward programme. Customers like to know that they are appreciated and valued. 

Having a good text messaging system is a great way to make sure that your customers are involved in your business. It will help you increase revenue and improve customer satisfaction. If you are planning on doing this then, it might be a good idea to check out this article here about how to keep your customer contacts safe and in sync.