3 Lessons Learned About Health Education in the Pandemic

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COVID-19 has affected nearly every person on the planet in one way or another, from changing the way we communicate to developing a greater appreciation for health. It wasn’t only the public affected, as every business experienced the financial, moral, and legal pressure to protect the public.

Of course, without clear, effective health education, many more lives would have been lost, various hospitals may have crumbled, and extra businesses would have closed. 

While many communication tactics were a success, the failures provided valuable lessons that will shape health education in the future. Here are the three biggest lessons learned about health education in the pandemic.

  • The Importance of Accurate, Effective Information

Unless you’re in the medical field, you might wonder what is health education? Simply put, it requires public health officials to deliver best practice messages to the public to protect people’s health.

Public health officials played a critical role in combating coronavirus and keeping society as safe as possible. Information was limited at the start of the pandemic, but demand was high for details on COVID-19 and how to avoid or treat it. 

As a result, public health messaging was phased while waiting for more reliable scientific and medical evidence. Also, health recommendations, risk assessments, and political decision-making was determined and changed by the findings. 

A phased approach enabled experts to effectively communicate accurate information to the public, media, healthcare organizations, and government officials and adapt messaging to reduce transmission.

  • Adapting Language to Connect with the Public

Many people have become increasingly health-conscious following the COVID-19 pandemic. As many members of the public may not have extensive medical knowledge, they would have struggled with complex healthcare terminology. 

Rather than leaving the public in the dark, healthcare leaders adapted their language to convey the dangers of COVID-19 and the importance of following various rules and restrictions. It proves the need to ditch complicated medical terms when talking to members of the public to improve clarity and compliance.

  • The Need to Develop Critical Communication Skills

Communication became more crucial than ever during the COVID-19 pandemic. Health officials had to open safe communication channels to update healthcare staff about the latest rules and regulations, which were subject to much change due to a rise in transmissions, new medical evidence, or legal restrictions.

What’s more, healthcare administrators and public health specialists had to address employee concerns and enable remote staff to work safely and effectively online. Critical communication skills played a huge part in a healthcare organization’s operations, as they determined onsite safety, morale, and productivity.


The COVID-19 pandemic has changed the healthcare sector in many ways, from enhancing critical communication skills to improving health literacy. What’s more, health education is not only helping people remain safe while COVID-19 exists, but it will ensure hospitals, medical practices, governments, and the public are more prepared for another pandemic. The coronavirus will undoubtedly shape many healthcare degree programs and, in turn, boost future and current healthcare practitioners’ knowledge and skills.

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